Waevin

Shipping Info

How postage works on Waevin — for buyers and sellers.

For buyers

You choose the shipping service

After confirming your delivery address at checkout, you'll be shown a list of available shipping services from Parcel2Go — Royal Mail, Evri, DPD, and others depending on the route. Services are sorted by price. Pick the one that suits you and the cost is added to your total.

Tracked postage only

All services shown at checkout include tracking. This protects you — if your parcel goes missing, tracking provides the evidence needed for a Buyer Protection claim. We do not offer untracked postage.

Postage is charged at cost

We do not mark up postage. What Parcel2Go quotes is what you pay. The seller does not profit from postage costs.

Delivery times

Delivery times depend on the service you choose and the seller's location. As a guide: Royal Mail Tracked 24 typically delivers next working day; Royal Mail Tracked 48 within two working days. Economy services may take 3–5 working days. Sellers have 3 working days from payment to dispatch.

For sellers

The buyer pays and chooses postage

You don't need to set a postage price on your listings. The buyer selects and pays for their preferred shipping service at checkout. This means you always receive exactly what you listed for — postage is never your problem.

One-click label printing

When an order comes in, open it in your dashboard and click “Buy & print label”. We book the shipment via Parcel2Go using the service the buyer chose, generate a PDF label, and display a download link. Print it, attach it to the parcel, and drop it off with the carrier. No Parcel2Go account needed.

Your shipping address is your collection point

We use your default address (set in dashboard → Addresses) as the collection postcode when quoting rates for buyers. Make sure it's a real UK address before you start listing. Carriers collect from your home or you can drop off at the carrier's nearest location.

Dispatch within 3 working days

Once payment is confirmed, you must dispatch within 3 working days. Buyers can raise a dispute if dispatch is significantly delayed without communication. If you're going away or can't dispatch, deactivate your listings temporarily.

Packaging tips

  • Always sleeve the card before placing it in a toploader or semi-rigid holder.
  • Wrap the toploader in a piece of paper or bubble wrap to prevent movement.
  • Use a rigid mailer or small box — avoid soft envelopes for anything above Played condition.
  • Do not write directly on the toploader.
  • For high-value cards (£100+), consider double-boxing and signature-required postage.

Escrow and delivery confirmation

Payment is held in escrow from the moment a buyer purchases. Funds are released to the seller when one of the following happens:

  • The buyer clicks "Confirm delivery" in their order page.
  • 48 hours pass after tracked delivery is confirmed and no dispute has been raised.

If a buyer raises a dispute, escrow is frozen until a Waevin administrator resolves it. See the disputes section of our Terms for the full process.

Lost or damaged parcels

If a parcel goes missing, the buyer should raise a dispute within 3 days of the expected delivery date. Tracked evidence is used to determine the outcome. Sellers should keep their dispatch proof (post office receipt or carrier confirmation) for at least 30 days after sending. Significant damage in transit is also covered under Buyer Protection — buyers should photograph the damaged item and packaging before opening it fully.