Contact us
We're a small team and we read every email. Get in touch using the right address below and we'll get back to you as quickly as we can.
Privacy & data
GDPR requests, data access, erasure, or anything related to your personal data.
privacy@waevin.comLegal & compliance
Terms of Service queries, IP concerns, counterfeit reports, or regulatory matters.
legal@waevin.comOrder problem or dispute?
If you have an issue with an order — item not arrived, card not as described, or a seller not responding — please use the dispute system on your order page rather than emailing us. It's faster, it freezes escrow immediately, and it gives both parties a fair process.
Go to my orders →Response times
General enquiriesWithin 2 working days
GDPR / data requestsWithin 30 calendar days (required by law)
Legal mattersWithin 5 working days
Active disputesWithin 72 working hours of seller response deadline